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Terms of service

This page sets out the legal terms and conditions (“Terms & Conditions”) under which Atlantic Healthline FZC (the parent company of Atlantic Perfumes) sells any of the products listed on this Website (“https://atlanticperfumes.com/”) to you. We comply with UAE e-commerce regulations and international standards in distance selling. If you have any concerns, please contact us.

Key Points

  • “ATLANTIC HEALTHLINE FZC” maintains the https://atlanticperfumes.com/ Website (“Site”).

  • Atlantic Perfumes is a sub-brand of Atlantic Healthline FZC, and all payments and contracts are processed by Atlantic Healthline FZC.

  • The United Arab Emirates is our country of domicile and the governing law is UAE local law.

  • The laws of the UAE shall govern any purchase, dispute, or claim arising out of or in connection with this Website.

  • Visa and MasterCard debit and credit cards in AED are accepted for payment.

  • The price and currency displayed at checkout will be the same as those on the Transaction Receipt. The amount charged to your card will be shown in your card’s currency.

  • We do not trade with or provide services to OFAC and sanctioned countries.

  • Customers under 18 who are minors shall not register as website users or transact on our Website.

  • Cardholders should retain a copy of transaction records and our policies and rules.

  • Users are responsible for maintaining the confidentiality of their accounts.

Your Order

When you place an order on our Website, you agree to enter into a contract with Atlantic Healthline FZC for the purchase of products under the Atlantic Perfumes brand. Orders are placed by clicking the “Confirm Order” button at the end of the checkout process. To complete the transaction, you must provide payment details and fill in all required fields, such as a valid mobile number and email address. Once your order is completed, you will receive an email confirming receipt of your order, including order details and any applicable delivery charges, which form part of the total purchase price.

Please note: your order is not considered accepted until full payment is received. You can track the status of your orders by logging into your account and selecting “Track Your Order.” If, for any reason, we are unable to fulfill your order (e.g., bulk orders of 15 or more of the same product), we will notify you and issue a full refund if payment has already been made.

We accept payments through Visa and MasterCard credit/debit cards. All payments are securely processed by Atlantic Healthline FZC. Additional payment gateways may be introduced in the future.

Promotional Offers

We occasionally feature promotional offers. Each offer has its own terms and conditions, which may include time limitations. If an order is not completed within the specified time, it may not be processed. Unless otherwise stated, offers cannot be combined with other promotions or vouchers. Atlantic Healthline FZC reserves the right to cancel any promotion at any time without prior notice.

Updates to Policy

Atlantic Healthline FZC reserves the right to update these terms and conditions at any time. Customers will be informed of any policy updates through our website or by email. Please review the policies regularly to stay informed of updates.

By placing an order with Atlantic Perfumes, you confirm that you have read and understood the terms and conditions outlined above. All orders, payments, and customer service matters are managed and fulfilled by Atlantic Healthline FZC.